Dynamic Store Leader: Guest Experience & Ops

Turkey Hill Minit Markets; Frackville (PA); On-site; USD 38,000 - 46,000; Full time

Job summary

Turkey Hill Minit Markets in Frackville, PA is seeking an Assistant Manager who leads with energy to deliver a great guest shopping experience. This role supports the Store Manager and coaches the team to greet guests warmly and uphold company values.

You will help train and schedule, drive store promotions, maintain cleanliness, stock, safety programs, and ensure 100% in-stock. This is a full-time role with second shifts, nights, weekends, and holidays.

Qualifications

• Minimum Education: High School or GED.
• Minimum Experience: 1 year retail or food experience – must complete Assistant Manager Training program before assigned in this role.
• Preferred Experience: 1-2 year in retail, guest service or restaurant, in a leadership role.
• Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory.

Responsibilities

• Manages the store team’s Guest Service behaviors, providing coaching to ensure that they are greeting all guests in a friendly manner to make them feel welcomed, appreciated, and always “make it right” for our guests.
• Partner with Store Manager to achieve operational excellence, and hit financial objectives on store promotions, sales objectives, controls etc.
• Assist with achieving overall appearance and cleanliness of the store (inside and out) ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean, delegating and directing team to maintain condition levels up to Company’s standard.
• Assist with quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Monitor product levels on the sales floor, including coolers and freezers, rotating stock and keeping product levels full so that we have what our guests’ desire and achieve the Company goal of 100% in-stock at all times.
• Perform other duties as assigned at the discretion of the Store Manager or Person in Charge in SM’s absence.
• Must be able to perform the essential functions of this position with or without reasonable accommodations.

Skills

Guest service coaching

High energy

Team leadership

Adaptability

Computer skills

Education

High School diploma or GED

Associate's or Bachelor's degree

Job description

Turkey Hill Minit Markets in Frackville, PA is seeking an Assistant Manager who leads with energy to deliver a great guest shopping experience. This role supports the Store Manager and coaches the team to greet guests warmly and uphold company values.

You will help train and schedule, drive store promotions, maintain cleanliness, stock, safety programs, and ensure 100% in-stock. This is a full-time role with second shifts, nights, weekends, and holidays.