Retail Team Lead: Guest Experience & Operations

Turkey Hill Minit Markets; Birdsboro (Berks County); On-site; USD 35,000 - 50,000; Full time

Job summary

Turkey Hill Minit Markets in Berks County is seeking an Assistant Manager dedicated to delivering exceptional service. The role includes managing guest service behaviors, training store team members, and ensuring the store is clean and well-stocked.

The ideal candidate has retail or food experience and a high school diploma. This position requires strong leadership skills and offers a full-time schedule primarily on second shifts, with some travel to cover stores.

Qualifications

• 1 year retail or food experience; must complete Assistant Manager Training program.
• 1-2 years in a leadership role preferred.
• ServSafe / Food Safety certification is a plus.

Responsibilities

• Manage the store team’s Guest Service behaviors and provide coaching.
• Support the Store Manager in building and developing a strong team.
• Achieve operational excellence and financial objectives.
• Maintain store cleanliness and product levels.
• Assist with quality control and safety programs.
• Perform additional duties as assigned.

Skills

High energy

Guest service

Team-oriented

Computer skills

Education

High School or GED

Job description

Turkey Hill Minit Markets in Berks County is seeking an Assistant Manager dedicated to delivering exceptional service. The role includes managing guest service behaviors, training store team members, and ensuring the store is clean and well-stocked.

The ideal candidate has retail or food experience and a high school diploma. This position requires strong leadership skills and offers a full-time schedule primarily on second shifts, with some travel to cover stores.