Second-Shift Quality Leader for Cosmetics & Personal Care

Universal Beauty Products Inc.; Glendale Heights (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

Universal Beauty Products, Inc. seeks a Quality Supervisor to lead the second shift quality team and ensure all products meet standards, specs, and regulatory requirements.

You will supervise QC Technicians, oversee inspections and testing, and drive continuous improvement in collaboration with Production, Warehouse, and Maintenance. You will deliver CAPA investigations, ensure COA verification, and support internal, regulatory, and customer audits.

Qualifications

• 5+ years of quality control or quality assurance experience in manufacturing.
• 2–3 years of supervisory or team lead experience.
• Strong knowledge of GMP, SOPs, and quality systems.
• Experience with root cause analysis, CAPA, and continuous improvement.

Responsibilities

• Supervise, train, schedule, and coach second shift Quality Control Technicians and address performance matters with HR.
• Oversee inspections, testing, and documentation for raw materials, in-process products, and finished goods.
• Make accept/reject/hold decisions and escalate non-conformances with Production.
• Lead root cause investigations and CAPA through closure.
• Oversee lab evaluations of customer complaints, returned products, and retained samples.
• Ensure COAs are verified before raw material receipt and calibration of equipment.
• Track quality metrics and drive continuous improvement to reduce defects and variation.
• Deliver GMP, SOP, and quality training and support audits.
• Provide clear shift-to-shift handoffs on quality status, holds, and deviations.

Skills

Quality control

Supervisory leadership

GMP/SOP

CAPA

Problem solving

Office software

Education

Associate's or Bachelor's in Chemistry/Engineering/Biology/Quality

Tools

SAP

ERP systems

Job description

Universal Beauty Products, Inc. seeks a Quality Supervisor to lead the second shift quality team and ensure all products meet standards, specs, and regulatory requirements.

You will supervise QC Technicians, oversee inspections and testing, and drive continuous improvement in collaboration with Production, Warehouse, and Maintenance. You will deliver CAPA investigations, ensure COA verification, and support internal, regulatory, and customer audits.