Seattle Diagnostics Field Service Engineer

Siemens Healthineers AG; Seattle, Northern (WA, KY); Hybrid; USD 67,000 - 92,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Parking

Paid time off

Paid sick leave

Job summary

Siemens Healthineers AG in Seattle, WA is seeking a Customer Service Engineer to install, troubleshoot, repair and perform preventive maintenance on Diagnostics Equipment at customer sites. You will train operators and ensure optimal system performance, while managing territory revenue, expenses and assets.

A valid driver's license and strong customer service skills are essential. The role requires 3–5 years in medical technology/field service and proficiency with network tools; a high school

Qualifications

• Experience as a medical technologist or field service engineer servicing diagnostic instruments.
• Ability to drive independently day and night with a good driving record.
• Proficient with diagnostic equipment, tools and service test equipment.

Responsibilities

• Service Diagnostics Equipment in the Seattle, WA area and perform installation, troubleshooting, repair and preventative maintenance.
• Train operators to ensure optimal system performance and customer satisfaction.
• Manage territory financial performance including revenue, expenses and inventory; manage assets (vehicle, tools, etc.).
• Establish and maintain professional customer relationships and perform necessary administrative duties.

Skills

Customer service

Communication

Tools and test equipment

Driver's license

Education

High school diploma

Associates degree preferred

Tools

eVO

mButler

MS Office

Concur

NAM Engineer Tools

Job description

Siemens Healthineers AG in Seattle, WA is seeking a Customer Service Engineer to install, troubleshoot, repair and perform preventive maintenance on Diagnostics Equipment at customer sites. You will train operators and ensure optimal system performance, while managing territory revenue, expenses and assets.

A valid driver's license and strong customer service skills are essential. The role requires 3–5 years in medical technology/field service and proficiency with network tools; a high school