Diagnostics Lab Field Service Engineer – Seattle

Siemens Healthineers in; Issaquah (WA); On-site; USD 67,000 - 92,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid parking/public transportation

Paid time off

Paid sick and safe time

Job summary

Siemens Healthineers in Seattle, WA is seeking a Customer Service Engineer to service diagnostics equipment and support customers across the Seattle area. The role includes installation, troubleshooting, repair and preventative maintenance with responsibility for training operators to ensure peak system performance.

The position emphasizes strong customer service, effective communication, and the ability to manage assets and align with budget targets while driving client satisfaction and timely

Qualifications

• Must have service, preventative maintenance or modifications experience on diagnostics equipment.
• Ability to establish professional relationships with customers and peers and handle admin duties.
• Experience testing, repairing and maintaining capital medical equipment.
• Strong customer service and communication skills.
• Proficient with tools and service test equipment; understands electricity basics.

Responsibilities

• Service Diagnostics Equipment in Seattle, WA area with role based on experience.
• Install, troubleshoot, repair and perform preventive maintenance on Siemens Healthcare systems.
• Provide timely repairs and operator training for optimal system performance.
• Manage territory financial performance including revenue, expenses and inventory.
• Maintain company assets (car, phone, computer, tools, parts) and admin duties.

Skills

Customer service

Communication

Tools & test equipment

Field service

Electrical basics

Education

High school diploma

Technical Associate preferred

Tools

eVO

mButler

MS Office

Concur

NAM CS tools

Job description

Siemens Healthineers in Seattle, WA is seeking a Customer Service Engineer to service diagnostics equipment and support customers across the Seattle area. The role includes installation, troubleshooting, repair and preventative maintenance with responsibility for training operators to ensure peak system performance.

The position emphasizes strong customer service, effective communication, and the ability to manage assets and align with budget targets while driving client satisfaction and timely