Diagnostics Equipment Field Service Engineer - Seattle

Siemens Healthineers; Seattle (WA); On-site; USD 67,000 - 92,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid parking/public transportation

Paid time off

Paid sick time

Job summary

Siemens Healthineers is seeking a Customer Service Engineer in the Seattle, WA area to service, install, troubleshoot, and maintain diagnostic equipment at customer sites. You will train operators to ensure optimal performance while managing finances and assets within your territory.

Strong customer relations and technical skills are essential. The role requires 3–5 years in medical technology or biomedical field service, a valid driver's license, and proficiency with test equipment and

Qualifications

• Minimum high school diploma; technical Associates Degree or equivalent preferred.
• 3-5 years' experience as a medical technologist or field service engineer servicing diagnostic instruments.
• Proficiency in using service/test equipment and in networking applications.

Responsibilities

• Service diagnostics equipment in the Seattle, WA area.
• Install, troubleshoot, repair and perform preventive maintenance on Siemens Healthcare systems at customer sites.
• Deliver timely repairs and train operators for optimal system performance.
• Manage territory financials including revenue, expenses and inventory.
• Maintain company assets (car, phone, computer, tools, parts).
• Establish and maintain customer and peer relationships; perform necessary admin duties.

Skills

Medical technologist experience

Field service engineering

Tools and service test equipment

Network apps proficiency

Valid driver's license

Education

High school diploma

Technical Associate degree preferred

Tools

eVO

mButler

MS Office

Concur

NAM Customer Service tools

Job description

Siemens Healthineers is seeking a Customer Service Engineer in the Seattle, WA area to service, install, troubleshoot, and maintain diagnostic equipment at customer sites. You will train operators to ensure optimal performance while managing finances and assets within your territory.

Strong customer relations and technical skills are essential. The role requires 3–5 years in medical technology or biomedical field service, a valid driver's license, and proficiency with test equipment and