Seasonal Ticket Operations Assistant

The Texas Rangers; Arlington (TX); On-site; Part time

Job summary

The Texas Rangers are seeking a Ticket Operations Assistant for a part-time role focused on supporting ticket operations. This position requires excellent customer service skills, the ability to multitask, and a passion for sports. The role involves handling ticket requests, assisting fans, and supporting game day operations from January through October.

Qualifications

• Must be available to work throughout the 2025 Season from January through October.
• Willingness to work weekends, games, events, and some holidays.

Responsibilities

• Answer and respond to incoming phone calls from season ticket holders.
• Assist Box Office and Phone Room Managers with day-to-day operations.
• Process and execute game ticket requests.

Skills

Interpersonal Skills

Customer Service

Attention to Detail

Multitasking

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Texas Rangers Ticket Operations Assistant

Job Description

Pay Rate : $12.00 / hr

Timeline : January through October

The Ticket Operations Assistant is a part-time position that provides support to the Ticket Operations staff by assisting with daily office functions and responding to a high-volume of requests and demands on game days and non-game days.

JOB DESCRIPTION :

• Answer and respond to incoming phone calls from season ticket holders, ticket purchasers and guest complaints
• Lead support for fans using MLB Ballpark app
• Assist Box Office and Phone Room Managers with day-to-day operations
• Assist guests by resolving ticket purchase errors
• Secure payment for ticket sales and process distribution of tickets
• Process and execute game ticket requests
• Box Office and Phone support for non-baseball related events held at Globe Life Field

QUALIFICATIONS :

• Passion to work in the Sports Industry
• Must be able to work well with a diverse group of peers
• Ability to handle multiple tasks and pay attention to detail
• Ability to handle a fast paced environment
• Excellent interpersonal and customer service skills
• Willingness to work weekends, games, events, and some holidays
• Basic math and computer skills
• Must be available and willing to work throughout the 2025 Season from January through October

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!