Remote Customer & Operations Assistant

HireLATAM; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and growing company as a Remote Customer & Operations Assistant! This exciting role offers the chance to work from home while supporting a reputable client known for exceptional painting and carpentry services. You will be integral in managing customer interactions, scheduling, and financial tasks. The position is designed to evolve quickly, allowing you to make a significant impact on the business. If you are detail-oriented, organized, and ready to take on new challenges, this is the perfect opportunity for you to shine in a supportive environment!

Qualifications

• Minimum three years of office experience required.
• Strong communication and organizational skills are essential.

Responsibilities

• Answer phone calls and manage appointments professionally.
• Process payroll and invoices accurately and on time.

Skills

Office Experience

Communication Skills

Organizational Skills

Attention to Detail

Independent Work

Tools

QuickBooks

CRM Systems

Job description

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

Job Title: Remote Customer & Operations Assistant(100% Work From Home)

Location:Remote from Latin America

Position Type:Full-time

Salary:$1,500 USD/month via direct deposit

Schedule: Monday - Friday, 9:00am - 5:00pm Eastern Time

Our Client:

Our client is a trusted name in the Metro Detroit Area, known for delivering top-notch painting and carpentry services. With years of experience in the industry, they specialize in transforming homes and businesses with their comprehensive range of services. They primarily focus on exterior painting and wood repair but also handle interior painting and offer specialized painting solutions for commercial and industrial spaces, demonstrating the expertise to manage projects of any size and scope. In addition to their painting services, they also offer expert carpentry and siding solutions.

Job Overview:

This is an exciting opportunity to work with a growing company. This is a new role at their company and they envision it quickly evolving into a key position within their business. The Customer and Operations Assistant will have exposure to working with customers, creating a rapport with them, and executing tasks in a timely and professional manner, along with working with their operations team to help grow the business and improve existing processes.

Responsibilities:

• Answer phone calls professionally and efficiently.
  
• Schedule appointments accurately and manage the calendar effectively.
  
• Communicate clearly and professionally with clients.
  
• Process payroll accurately and on time.
  
• Perform job costing to track project expenses.
  
• Utilize QuickBooks for financial management tasks.
  
• Process invoices for payment and billing.
  
• Manage email correspondence effectively and efficiently.
  
• Maintain and update the CRM system.
  
• Assist in the preparation of quotes and scopes of work for clients.
  
• Review external invoices for accuracy.

Qualifications, Skills, and Key Competencies:

• Must possess at least three years of office experience.
  
• Demonstrate the ability to communicate clearly and effectively.
  
• Capable of working independently with limited supervision.
  
• Possess strong organizational skills to manage tasks and information.
  
• Must be detail-oriented to ensure accuracy in all tasks.

Application Disclaimer: Please Read Before Proceeding

To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.

Voice/Video Recording is REQUIRED
Your applicationCANNOTbe considered without a voice or video recording. It must be at least 30 seconds long and inEnglish. Submissions in any other language or missing a recording will beautomatically disqualified.

Mandatory Knockout Questions
Each application includesknockout questions designed to verify minimum qualifications required by the client. If you answer"NO"to any of these, you will beimmediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.

Apply Wisely
To maintain fairness, please apply tono more than three jobsand only if youfully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.

Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inboxand spam/junk folders to avoid missing any communication.

We appreciate your interest and look forward to reviewing your application!