Seasonal Theatre Guest Services Associate

Regal; Lexington (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

Regal is hiring for seasonal, part-time fixed roles across Box Office, Concession, and Usher positions. Team members support guests with exceptional service and handle operations from ticketing to food service, ensuring compliance with dress code and attendance.

The roles require cast certification completion and training, with emphasis on accurate cash handling, safety, and MPAA policies. Availability from hire date through January 15, 2027 is requested.

Qualifications

• Completion of cast certification program as a cast member.
• Completion of box office cashier certification or progress toward it.

Responsibilities

• Operate POS system and ensure cash drawer accuracy.
• Upsell Premium Viewing Experience (3D, RPX, IMAX) and promote loyalty programs.
• Promote Regal Crown Club program to guests.
• Sell tickets in accordance with MPAA rating system and company policy.
• Respond to guest questions with consistent, friendly service.
• Open/close duties and maintain tidiness of work areas.
• Assist with concessions, stock inventory and alcohol handling if applicable.

Skills

Public speaking

Cash handling

Customer service

Teamwork

Education

Cast certification program completion or progress

Tools

POS system

Job description

Regal is hiring for seasonal, part-time fixed roles across Box Office, Concession, and Usher positions. Team members support guests with exceptional service and handle operations from ticketing to food service, ensuring compliance with dress code and attendance.

The roles require cast certification completion and training, with emphasis on accurate cash handling, safety, and MPAA policies. Availability from hire date through January 15, 2027 is requested.