Seasonal Team Lead – Backstage Floor, Herald Square

Macy's; New York (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Eight paid holidays

Learning and leadership development

Merchandise discounts

Employee assistance program

Job summary

Macy's is seeking a Seasonal Champion to help create a welcoming and energized shopping environment during peak times. You will lead by example, support peers, and drive a culture of service and sales across channels, ensuring a clean, organized, and inspiring store space.

You will engage customers, train new colleagues, and assist with floor recovery, merchandising moves, and price updates. This role emphasizes hospitality, teamwork, and adaptability to deliver exceptional experiences.

Qualifications

• Experience leading retail teams and delivering strong customer service.
• Excellent interpersonal and communication skills across all levels.
• Ability to work flexible hours, including weekends and peak periods.
• Strong attention to detail and organizational abilities.

Responsibilities

• Lead by example to create a welcoming, energetic store environment.
• Support peers and promote a culture of service and sales across channels.
• Assist with store operations, merchandising, and signage during busy periods.
• Engage customers, build relationships, and help them find the right products.
• Collaborate with store leadership to address daily challenges and drive results.

Skills

Leadership

Interpersonal skills

Detail-oriented

Collaboration

Adaptability

Flexibility

Communication

Job description

Macy's is seeking a Seasonal Champion to help create a welcoming and energized shopping environment during peak times. You will lead by example, support peers, and drive a culture of service and sales across channels, ensuring a clean, organized, and inspiring store space.

You will engage customers, train new colleagues, and assist with floor recovery, merchandising moves, and price updates. This role emphasizes hospitality, teamwork, and adaptability to deliver exceptional experiences.