Seasonal Tax Pro - Flexible Schedule & Client Support

Jackson Hewitt - 2073; East Stroudsburg (Monroe County); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt is seeking a Seasonal Experienced Tax Preparer to provide expert guidance, prepare complex tax forms, and deliver accurate tax services for clients. You will conduct face-to-face interviews, perform multistate and multiyear returns, and assist with IRS audit support as needed.

You will generate client growth, support payments processing, and collaborate with the team to meet office priorities. This role emphasizes exceptional customer service and adherence to tax regulations.

Qualifications

• 2+ seasons of prior tax experience.
• Experience completing individual, trust, &/or partnership tax returns.
• Excellent customer service and communication skills.
• Strong attention to detail and accuracy.
• Successful completion of the Jackson Hewitt Tax Knowledge Assessment.
• Experience working in a fast-paced environment.
• Bachelor’s degree in accounting or related field preferred.
• CPA or Enrolled Agent license is a bonus.
• PTIN Certification: Yes

Responsibilities

• Conduct face-to-face tax interviews with clients.
• Generate business growth, increase client retention, and offer additional products and services.
• Answer client calls via our national call center routing system.
• Answer tax related questions and provide future tax planning to clients in a timely fashion.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Support office priorities through teamwork and collaboration.
• Mentor and support teammates, providing guidance and in some cases acting as a lead.
• This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business.

Skills

Tax preparation

Customer service

Communication

Attention to detail

Audit support

Multistate tax knowledge

Mentoring

PTIN Certification

Education

Bachelor’s degree in accounting or related field

Job description

Jackson Hewitt is seeking a Seasonal Experienced Tax Preparer to provide expert guidance, prepare complex tax forms, and deliver accurate tax services for clients. You will conduct face-to-face interviews, perform multistate and multiyear returns, and assist with IRS audit support as needed.

You will generate client growth, support payments processing, and collaborate with the team to meet office priorities. This role emphasizes exceptional customer service and adherence to tax regulations.