Seasonal Tax Pro: Expert Prep & Client Service

Jackson Hewitt - 2073; Hopewell (VA); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt is seeking a Seasonal Experienced Tax Preparer to guide clients through federal and state tax forms, including multiyear and multistate returns. You will provide IRS audit support, complete e-filing, and furnish returns for client review and e-filing.

The role emphasizes delivering exceptional service in a fast-paced environment with flexible full-/part-time schedules. Prior tax experience and strong communication are essential for success.

Qualifications

• 2+ seasons of previous tax experience.
• Experience completing individual, trust, &/or partnership tax returns.
• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• CPA or Enrolled Agent license is a bonus

Responsibilities

• Conduct face-to-face tax interviews with clients.
• Generate business growth and increase client retention.
• Answer client calls via our national call center routing system.
• Answer tax related questions and provide future tax planning to clients.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Support office priorities through teamwork and collaboration.
• Mentor and support teammates, providing guidance and in some cases acting as a lead.

Skills

Excellent communication

Customer service

Attention to detail

Mentor teammates

Tax knowledge

Education

Bachelor’s degree in accounting or related field

Job description

Jackson Hewitt is seeking a Seasonal Experienced Tax Preparer to guide clients through federal and state tax forms, including multiyear and multistate returns. You will provide IRS audit support, complete e-filing, and furnish returns for client review and e-filing.

The role emphasizes delivering exceptional service in a fast-paced environment with flexible full-/part-time schedules. Prior tax experience and strong communication are essential for success.