Seasonal Tax Prep Associate — Client‑Focused & Training

H&R Block, Inc.; Marietta (OH); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block in Ohio is seeking a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience required; you’ll gather information, prepare returns, and answer client questions with training and support from day one.

You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge. Evening and weekend availability during tax season helps accommodate clients.

Qualifications

• Completion of HR Block Income Tax Course 1
• Experience interacting with customers in a service-focused setting
• Strong communication; explain information clearly and ask questions to assess needs
• Strong problem-solving and information organization skills
• Comfort with digital tools and AI like Copilot and ChatGPT
• High school diploma or GED

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Client interaction

AI tools

Education

High school diploma or GED

Bachelor’s degree (preferred) in accounting/finance

Tools

H&R Block software

Copilot

ChatGPT

Job description

H&R Block in Ohio is seeking a seasonal Tax Associate to work in-person at a local tax office. No prior tax experience required; you’ll gather information, prepare returns, and answer client questions with training and support from day one.

You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge. Evening and weekend availability during tax season helps accommodate clients.