Seasonal Tax Associate: Client-Focused Prep & Training

H&R Block, Inc.; New Philadelphia (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Ohio is seeking a Seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required; training and support start on day one as you work with clients to gather information, prepare returns, and answer questions.

This in-person role at a local tax office offers an hourly pay and opportunities to increase earnings as tax knowledge grows. Flexible hours during tax season with potential evening/weekend shifts.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication and problem-solving skills.
• Comfort using AI-based tools like Copilot and ChatGPT.
• High school diploma or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend products/services.
• Address questions or unique situations with guidance and resources.
• Support office priorities through teamwork and client-first approach.

Skills

Customer service

Communication

Problem solving

Explain complex info

Digital tools (Copilot/ChatGPT)

Education

High school diploma/GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Ohio is seeking a Seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required; training and support start on day one as you work with clients to gather information, prepare returns, and answer questions.

This in-person role at a local tax office offers an hourly pay and opportunities to increase earnings as tax knowledge grows. Flexible hours during tax season with potential evening/weekend shifts.