Seasonal Tax Associate: Client-Focused Prep

H&R Block; McConnelsville (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block in Ohio is seeking a seasonal Tax Associate to work in-person at a local office. You’ll begin a career in tax and client services with on-the-job training, gathering information, preparing returns, and answering questions while building essential customer-service skills.

No prior tax experience is required; you’ll earn a competitive hourly wage with opportunities to increase earnings as you build tax knowledge.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills to explain information clearly.
• Problem-solving skills with the ability to address questions with guidance.
• Comfort using digital tools and AI-based systems.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem-solving

Digital tools (AI)

Education

High School Diploma / GED

Bachelor’s degree in accounting/finance or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Ohio is seeking a seasonal Tax Associate to work in-person at a local office. You’ll begin a career in tax and client services with on-the-job training, gathering information, preparing returns, and answering questions while building essential customer-service skills.

No prior tax experience is required; you’ll earn a competitive hourly wage with opportunities to increase earnings as you build tax knowledge.