Seasonal Tax Associate - Client-Focused, Training Included

H&R Block, Inc.; Kent (OH); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to join a local office in Ohio. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required, and you can earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge. This in-person role emphasizes client service and relationship building. The position offers flexible hours during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem solving

AI tools familiarity

Education

High school diploma / GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to join a local office in Ohio. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required, and you can earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge. This in-person role emphasizes client service and relationship building. The position offers flexible hours during peak periods.