Seasonal Tax Office Supervisor & Team Lead

Liberty Tax, Inc.; Mentor (OH); Hybride; USD 36 000 - 54 000; Temps partiel

Résumé du poste

Liberty Tax Service is seeking an Office Supervisor to oversee the daily operations of a single office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service.

The Office Supervisor acts as a key liaison between the tax office and Regional Leadership. The seasonal position requires strong leadership, multitasking, excellent communication, and a

Qualifications

• Strong leadership and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication abilities.
• Customer-focused mindset with strong interpersonal skills.
• Experience using Microsoft Office Suite and tax preparation software.

Responsabilités

• Oversee day-to-day operations of the office.
• Monitor staffing, scheduling, and supervision of employees.
• Ensure compliance with company policies and regulations.
• Lead recruitment and onboarding of seasonal staff.
• Execute local marketing strategies to promote office visibility.
• Ensure completion of daily operational reports.

Connaissances

Leadership

Multitasking

Verbal and Written Communication

Customer Service Orientation

Office Management

Formation

High School Diploma or equivalent

Associate's degree or higher preferred

1-2 years office management or supervisory experience

Outils

Microsoft Office Suite

Tax preparation software

Description du poste

Liberty Tax Service is seeking an Office Supervisor to oversee the daily operations of a single office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service.

The Office Supervisor acts as a key liaison between the tax office and Regional Leadership. The seasonal position requires strong leadership, multitasking, excellent communication, and a