Seasonal Tax Office Supervisor & Team Lead

Liberty Tax, Inc.; Paris (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Liberty Tax Service is seeking an Office Supervisor to oversee day-to-day operations of a single tax office within the Managed Operations structure. The role leads office staff, ensures policy compliance, and acts as a liaison to Regional Leadership during peak tax season.

The position requires supervising Tax Preparers and administrative personnel, delivering exceptional customer service, and maintaining accurate documentation and performance reporting.

Qualifications

• Strong leadership and organizational abilities.
• Excellent verbal and written communication skills.
• Customer-focused mindset with strong interpersonal skills.

Responsibilities

• Oversee day-to-day office operations and ensure a professional environment.
• Supervise staff including Tax Preparers and administrative personnel.
• Monitor performance metrics and report operational results.

Skills

Leadership

Communication

Multitasking

Customer service

Time management

Education

High school diploma

Associate's degree preferred

Tools

Microsoft Office Suite

Tax preparation software

Job description

Liberty Tax Service is seeking an Office Supervisor to oversee day-to-day operations of a single tax office within the Managed Operations structure. The role leads office staff, ensures policy compliance, and acts as a liaison to Regional Leadership during peak tax season.

The position requires supervising Tax Preparers and administrative personnel, delivering exceptional customer service, and maintaining accurate documentation and performance reporting.