Seasonal Office Supervisor: Tax Operations Lead

Jth Tax Llc

Fort Worth (TX)

Sur place

USD 22 000 - 25 000

Plein temps

14 jours+

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Résumé du poste

Liberty Tax Service in Fort Worth, TX is seeking an Office Supervisor to oversee daily operations of a single tax office within the Managed Operations structure. You will lead office staff, ensure adherence to procedures, drive performance, and serve as a liaison to Regional Leadership.

The role requires building a strong customer service focus during peak season, recruiting and training seasonal staff, maintaining compliance with regulations, and executing local marketing to grow the business.

Qualifications

Strong leadership and organizational skills.
Ability to multitask and prioritize in a fast-paced environment.
Excellent verbal and written communication abilities.
Customer-focused mindset with strong interpersonal skills.
Experience using Microsoft Office Suite and tax preparation software.
Ability to work independently and manage staff performance effectively.
Must have PTIN or eligible to receive
Minimum of 3 years previous tax preparation experience is preferred.

Responsabilités

Office Management: Manage day-to-day operations of the office, ensuring effective workflow and a professional environment.
Customer Service: Ensure delivery of exceptional client service throughout the tax season.
Compliance and Accuracy: Ensure adherence to all company policies and procedures and monitor return preparation accuracy.
Staff Leadership and Development: Lead recruitment and onboarding of seasonal staff, provide training and performance feedback.
Marketing and Community Engagement: Execute local marketing strategies to promote office visibility and drive business growth.
Documentation and Reporting: Ensure completion and submission of daily operational reports and maintain accurate documentation.