Seasonal Tax Office Supervisor & Ops Leader

Liberty Tax, Inc.; Henderson (NV); Hybrid; USD 32,000 - 55,000; Full time

Job summary

Liberty Tax, Inc. seeks an Office Supervisor to oversee a single tax office's daily operations during the busy season. You will lead staff, ensure procedures are followed, and drive performance while delivering excellent client service.

This role serves as the liaison to Regional Leadership and supports local outreach. Responsibilities include office management, staff supervision, training, and coordinating marketing initiatives to grow the business, with a focus on accurate tax returns and

Qualifications

• Strong leadership and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication abilities.
• Customer-focused mindset with strong interpersonal skills.
• Experience using Microsoft Office Suite and tax preparation software.
• Ability to work independently and manage staff performance effectively.
• Must have PTIN or eligible to receive
• Minimum 3 years previous tax preparation experience is preferred.

Responsibilities

• Office Management: Manage day-to-day operations of the office, ensuring effective workflow and a professional environment.
• Customer Service: Ensure delivery of exceptional client service throughout the tax season.
• Compliance and Accuracy: Ensure adherence to all company policies and procedures; monitor return preparation accuracy.
• Staff Leadership and Development: Lead recruitment and onboarding of seasonal staff; provide training and performance feedback.
• Marketing and Community Engagement: Execute local marketing strategies and outreach to attract clients.
• Documentation and Reporting: Complete daily operation reports and maintain organized client and staff documentation.

Skills

Leadership

Multitasking

Verbal and written communication

Customer-focused mindset

Microsoft Office Suite

Tax software proficiency

Independence

PTIN eligibility

Tax preparation experience

Education

High school diploma or equivalent

Associate's degree or higher preferred

1-2 years office management or supervisory experience

Prior tax preparation/financial services experience a plus

Tools

Microsoft Office Suite

Tax preparation software

Job description

Liberty Tax, Inc. seeks an Office Supervisor to oversee a single tax office's daily operations during the busy season. You will lead staff, ensure procedures are followed, and drive performance while delivering excellent client service.

This role serves as the liaison to Regional Leadership and supports local outreach. Responsibilities include office management, staff supervision, training, and coordinating marketing initiatives to grow the business, with a focus on accurate tax returns and