Seasonal Tax Office Supervisor & Operations Lead

Jth Tax Llc; Tunkhannock (Wyoming County); On-site; USD 23,000 - 29,000; Full time

Job summary

Liberty Tax Service in Tunkhannock, PA seeks an Office Supervisor to manage daily operations, lead staff, and ensure client service excellence during tax season.

The role reports to Regional Leadership within Managed Operations and requires strong multitasking, organizational, and communication skills. Flexible hours, supervisory responsibilities, and a focus on accuracy and compliance are essential.

Qualifications

• Strong leadership and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication abilities.
• Customer-focused mindset with strong interpersonal skills.
• Experience using Microsoft Office Suite and tax preparation software.
• Must have PTIN or eligible to receive.
• Minimum 3 years previous tax preparation experience preferred.

Responsibilities

• Oversee day-to-day office operations and staff scheduling.
• Supervise Tax Preparers and administrative personnel.
• Monitor performance metrics and address operational issues.
• Ensure exceptional client service during tax season.
• Maintain compliance with company policies and tax regulations.
• Recruit and onboard seasonal staff; provide training and feedback.
• Execute local marketing efforts to promote office visibility.
• Submit daily operational reports and maintain records.

Skills

Leadership

Multitasking

Communication

Customer focus

Office software

Education

High school diploma

Associate degree preferred

Tools

Tax software

Microsoft Office Suite

Job description

Liberty Tax Service in Tunkhannock, PA seeks an Office Supervisor to manage daily operations, lead staff, and ensure client service excellence during tax season.

The role reports to Regional Leadership within Managed Operations and requires strong multitasking, organizational, and communication skills. Flexible hours, supervisory responsibilities, and a focus on accuracy and compliance are essential.