Seasonal Office Supervisor – Tax Office Operations

Liberty Tax, Inc.; Red Lion (York County); Hybrid; USD 15,000 - 22,000; Full time

Job summary

Liberty Tax, Inc. seeks an Office Supervisor in Red Lion, PA to lead a single office during the tax season within the Managed Operations group. You will supervise staff, ensure policy compliance, and drive service excellence, acting as liaison to Regional Leadership.

The role emphasizes staff development, local marketing execution, and accurate reporting while maintaining a welcoming office environment for clients.

Qualifications

• Strong leadership and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication abilities.
• Customer-focused mindset with strong interpersonal skills.
• Experience using Microsoft Office Suite and tax preparation software.
• Ability to work independently and manage staff performance effectively.

Responsibilities

• Oversee day-to-day office operations and ensure a professional environment.
• Supervise staff including Tax Preparers and administrative personnel.
• Monitor and report office performance metrics and address issues.
• Deliver exceptional client service during the tax season.
• Serve as main point of contact for client concerns and resolve issues.
• Maintain compliant and accurate client files and schedules.

Skills

Leadership

Multitasking

Verbal and written communication

Customer-focused mindset

Independently manage staff

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office Suite

Tax preparation software

Job description

Liberty Tax, Inc. seeks an Office Supervisor in Red Lion, PA to lead a single office during the tax season within the Managed Operations group. You will supervise staff, ensure policy compliance, and drive service excellence, acting as liaison to Regional Leadership.

The role emphasizes staff development, local marketing execution, and accurate reporting while maintaining a welcoming office environment for clients.