Seasonal Tax Office Supervisor, Managed Ops

Jth Tax Llc; Greenbrier (AR); On-site; USD 25,000 - 30,000; Full time

Job summary

Liberty Tax Service in Greenbrier, AR seeks an Office Supervisor to lead a single office within the Managed Operations structure. You will oversee daily operations, staff, and customer service during the busy tax season.

Responsibilities include staffing, performance monitoring, compliance with regulations, and local marketing to grow the office. You will report to Regional Leadership and drive operational excellence.

Qualifications

• Strong leadership and organizational skills.
• Ability to multitask in a fast-paced office.
• Excellent verbal and written communication.
• Customer-focused with interpersonal skills.
• Experience with Microsoft Office and tax software.
• PTIN or eligible to receive.
• Minimum 3 years of tax preparation experience.

Responsibilities

• Manage day-to-day office operations and professional environment.
• Oversee staffing, scheduling, and supervision of staff.
• Monitor and report office performance metrics.
• Deliver exceptional client service during tax season.
• Serve as main contact for client concerns and resolutions.
• Maintain compliance with policies and tax regulations.
• Lead recruitment and onboarding of seasonal staff.
• Provide training and performance feedback.
• Execute local marketing to promote office visibility.
• Maintain organized documentation for files and schedules.

Skills

Leadership

Multitasking

Communication

Customer focus

MS Office

Tax software

Independence

PTIN

Tax prep experience

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office Suite

Tax preparation software

Job description

Liberty Tax Service in Greenbrier, AR seeks an Office Supervisor to lead a single office within the Managed Operations structure. You will oversee daily operations, staff, and customer service during the busy tax season.

Responsibilities include staffing, performance monitoring, compliance with regulations, and local marketing to grow the office. You will report to Regional Leadership and drive operational excellence.