Seasonal Tax Office Supervisor

Liberty Tax, Inc.

Bourbonnais (IL)

Hybrid

USD 25,000 - 39,000

Part time

2 days ago

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Job summary

Liberty Tax Service is seeking an Office Supervisor in Bourbonnais, IL to oversee daily office operations during peak tax season. You will lead staff, ensure compliance with procedures, and drive customer service excellence within the Managed Operations structure.

The role requires coordinating staffing, monitoring performance metrics, and serving as liaison to Regional Leadership. Prior tax office supervision and PTIN eligibility support success in this position.

Qualifications

Leadership and organizational skills are essential.
Ability to multitask and prioritize in a fast-paced environment.
Excellent verbal and written communication abilities.
Customer-focused mindset with strong interpersonal skills.
Experience using Microsoft Office Suite and tax preparation software.
Ability to work independently and manage staff performance.

Responsibilities

Office Management: Manage day-to-day operations of the office, ensuring effective workflow and a professional environment.
Oversee staffing, scheduling, and supervision of office employees including Tax Preparers and administrative personnel.
Monitor and report office performance metrics, addressing operational issues.