Seasonal Office Manager – Tax Ops & Client Service

Jth Tax Llc; Bourbonnais (IL); On-site; USD 28,000 - 32,000; Full time

Job summary

Liberty Tax Service in Bourbonnais, IL is seeking an Office Supervisor to oversee daily operations of a single office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service.

The Office Supervisor acts as a key liaison between the tax office and Regional Leadership.

Qualifications

• Strong leadership and organizational skills required.
• Experience using Microsoft Office and tax preparation software.
• PTIN or eligible to receive; prior tax prep experience preferred.
• 1–2 years office management or supervisory experience.

Responsibilities

• Manage day-to-day operations of the office, ensuring workflow and a professional environment.
• Oversee staffing, scheduling, and supervision of tax preparers and administrative staff.
• Monitor performance metrics and address operational issues.
• Provide training and feedback to staff; foster a collaborative team culture.
• Execute local marketing strategies to promote office visibility and growth.
• Complete and submit daily operational reports; maintain accurate documentation.

Skills

Leadership

Staff supervision

Organization

Multitasking

Communication

Customer service

Microsoft Office

Tax software

PTIN eligibility

Education

High school diploma

Associate degree preferred

Tools

Tax preparation software

Job description

Liberty Tax Service in Bourbonnais, IL is seeking an Office Supervisor to oversee daily operations of a single office within the Managed Operations structure. This role provides leadership to office staff, ensures compliance with company procedures, drives operational performance, and delivers exceptional customer service.

The Office Supervisor acts as a key liaison between the tax office and Regional Leadership.