Seasonal Tax Office Receptionist & Concierge

H&R Block, Inc.; Campbell (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Campbell, CA. The role is in-person, serving as the welcoming face of the office and coordinating client scheduling for tax professionals.

You will help with check-in, document handling, and day-to-day operations alongside a team of tax experts. The position requires strong communication, multitasking, and organization, with availability for evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client-centric

Interpersonal communication

multitasking

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Campbell, CA. The role is in-person, serving as the welcoming face of the office and coordinating client scheduling for tax professionals.

You will help with check-in, document handling, and day-to-day operations alongside a team of tax experts. The position requires strong communication, multitasking, and organization, with availability for evenings and weekends during tax season.