Seasonal Client Service Receptionist — Tax Office Growth

H&R Block, Inc.; Wyncote (Montgomery County); Vor Ort; USD 19.000 - 26.000; Teilzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. In this in-person role, you will greet clients, manage scheduling, handle check-in, and support daily office operations alongside tax professionals.

You'll interact with clients professionally, maintain confidentiality, and help the team deliver a smooth, organized client experience. Evening and weekend availability during tax season is required.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Client service

Interpersonal skills

Communication

Multitasking

Organization

Confidentiality

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients. In this in-person role, you will greet clients, manage scheduling, handle check-in, and support daily office operations alongside tax professionals.

You'll interact with clients professionally, maintain confidentiality, and help the team deliver a smooth, organized client experience. Evening and weekend availability during tax season is required.