Seasonal Tax Associate: Learn, Serve Clients, Earn More

H&R Block, Inc.; Dracut (MA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Medical and prescription drug coverage

401(k) Plan

Employee Assistance Program (virtual)

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Job summary

H&R Block in Massachusetts is hiring a seasonal Tax Associate to meet with clients, gather information, prepare tax returns, and answer questions with training from day one. This in-person role emphasizes client service and building relationships.

You’ll work under guidance, earn a competitive hourly rate, and have opportunities to increase earnings as you gain tax knowledge. Availability includes evenings and weekends during peak periods, with 15–40 hours per week.

Qualifications

• Successful completion of the H&R Block Income Tax Course1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block in Massachusetts is hiring a seasonal Tax Associate to meet with clients, gather information, prepare tax returns, and answer questions with training from day one. This in-person role emphasizes client service and building relationships.

You’ll work under guidance, earn a competitive hourly rate, and have opportunities to increase earnings as you gain tax knowledge. Availability includes evenings and weekends during peak periods, with 15–40 hours per week.