Seasonal Tax Associate-In-Person Training & Client Services

H&R Block, Inc.; Leominster (MA); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to join a local tax office in Massachusetts. You will work directly with clients to gather information, prepare returns, and answer questions, with training provided from day one.

No prior tax experience required. You’ll earn an hourly wage ($14.45–$18.00) with opportunities to increase earnings as you build tax knowledge, while developing client-service skills in a supportive, on-site team.

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma/GED

Bachelor’s degree in accounting or finance

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to join a local tax office in Massachusetts. You will work directly with clients to gather information, prepare returns, and answer questions, with training provided from day one.

No prior tax experience required. You’ll earn an hourly wage ($14.45–$18.00) with opportunities to increase earnings as you build tax knowledge, while developing client-service skills in a supportive, on-site team.