Seasonal Tax Associate — Flexible Hours & Training

H&R Block, Inc.; Brockton (MA); On-site; USD 22,000 - 29,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to join our local tax office. You will meet with clients, gather information, and prepare returns with support from experienced teammates.

No prior tax experience is required as training is provided, and you’ll work directly with clients to explain tax information in an understandable way. You will identify potential savings opportunities, recommend relevant products and services, and help build strong client relationships as part of a

Qualifications

• Experience in customer or client service environments.
• Strong communication skills with clear explanations and questions to understand needs.
• Problem-solving abilities in organizing information and finding solutions.
• Comfort using digital tools and systems, including AI-based tools.
• High school diploma or GED.
• No prior tax experience required; training provided.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide client-friendly recommendations.
• Identify tax savings opportunities and relevant products/services.
• Address client questions or unique situations with guidance from team.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Tax knowledge

Digital tools

Client relations

Education

High school diploma/GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to join our local tax office. You will meet with clients, gather information, and prepare returns with support from experienced teammates.

No prior tax experience is required as training is provided, and you’ll work directly with clients to explain tax information in an understandable way. You will identify potential savings opportunities, recommend relevant products and services, and help build strong client relationships as part of a