Seasonal Tax Associate — Training & Flexible Hours

H&R Block, Inc.; Woodstock (VA); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Employee Assistance Program

Fitness center programs

Associate discount program

Travel Insurance

Associate Tax Prep benefit

Job summary

H&R Block, a seasonal tax services firm, seeksTax Associate to meet with clients, gather information, and prepare returns with guided training. You’ll explain tax concepts clearly and advise on opportunities, building relationships with clients and supporting office priorities.

This in-person role offers training and growth during tax season. No prior tax experience is required; training and support from day one help you develop tax knowledge and client-service skills while earning an hourly

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication skills

Problem-solving

Comfort using AI tools

Education

High school diploma / GED

Bachelor’s degree in accounting/finance/related field

Job description

H&R Block, a seasonal tax services firm, seeksTax Associate to meet with clients, gather information, and prepare returns with guided training. You’ll explain tax concepts clearly and advise on opportunities, building relationships with clients and supporting office priorities.

This in-person role offers training and growth during tax season. No prior tax experience is required; training and support from day one help you develop tax knowledge and client-service skills while earning an hourly