Seasonal Tax Associate — Training & Flexible Hours

H&R Block, Inc.; Centennial (CO); On-site; USD 22,000 - 28,000; Full time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with support from experienced teammates.

You’ll learn, ask questions, and explain tax concepts clearly to clients while identifying potential savings opportunities and offering relevant products and services. The role emphasizes client relationships and teamwork.

Qualifications

• Customer service experience in a service-oriented environment.
• Clear communication and asking questions to understand needs.
• Analytical and problem-solving abilities.
• Comfort with AI-based tools like Copilot and ChatGPT.
• High school diploma or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with support from experienced teammates.

You’ll learn, ask questions, and explain tax concepts clearly to clients while identifying potential savings opportunities and offering relevant products and services. The role emphasizes client relationships and teamwork.