Seasonal Tax Associate - Client-Focused, Training Included

H&R Block; Greencastle (IN); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is hiring a seasonal Tax Associate to start a career in tax and client services with training and support from day one. You’ll work directly with clients to gather information, prepare returns, and answer questions in a friendly, professional office environment.

This in-person role offers an hourly rate with opportunities to increase earnings as your tax knowledge grows. Availability for peak tax season, including evenings and weekends, is required and valued by the team.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Clear communication

Problem-solving

Digital tools

Attention to detail

Education

High school diploma / GED / equivalent

Bachelor's degree in accounting or finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to start a career in tax and client services with training and support from day one. You’ll work directly with clients to gather information, prepare returns, and answer questions in a friendly, professional office environment.

This in-person role offers an hourly rate with opportunities to increase earnings as your tax knowledge grows. Availability for peak tax season, including evenings and weekends, is required and valued by the team.