Seasonal Tax Associate — Client-Focused, Training Included

H&R Block, Inc.; Dover-Foxcroft (ME); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) Plan

Associate discount

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to begin a career in tax and client services with on-the-job training. You will meet with clients, gather information, and prepare tax returns while learning from experienced teammates. This is an in-person role at a local H&R Block tax office.

You will earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge and skills, with a focus on client service and teamwork.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Effective communication

Problem solving

Clarifying questions

Digital tools familiarity

Education

High school diploma / GED

Income Tax Course completed

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to begin a career in tax and client services with on-the-job training. You will meet with clients, gather information, and prepare tax returns while learning from experienced teammates. This is an in-person role at a local H&R Block tax office.

You will earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge and skills, with a focus on client service and teamwork.