Seasonal Tax Associate — Client-Focused Training & Growth

H&R Block, Inc.; Terrell (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with training from day one. You will meet with clients, gather information, prepare tax returns, and answer questions while building client relationships.

The role is in-person at a local tax office and offers an hourly rate with opportunities to increase earnings as tax knowledge grows. Availability during tax season is required.

Qualifications

• Successful completion of the HR Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills and ability to organize information.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem solving

Explain information clearly

Teamwork

Education

HS Diploma / GED / equivalent

Income Tax Course (HR Block)

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot/ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with training from day one. You will meet with clients, gather information, prepare tax returns, and answer questions while building client relationships.

The role is in-person at a local tax office and offers an hourly rate with opportunities to increase earnings as tax knowledge grows. Availability during tax season is required.