Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block; Orlando (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services with training from day one. This in-person role at a local tax office involves gathering information, preparing returns, and answering client questions while building valuable skills and relationships.

Meet with clients, explain tax information clearly, identify savings opportunities, and collaborate with teammates to support office priorities in a client-first environment.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Strong communication

Problem-solving

Teamwork

Client relationship building

Education

Income Tax Course (H&R Block)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services with training from day one. This in-person role at a local tax office involves gathering information, preparing returns, and answering client questions while building valuable skills and relationships.

Meet with clients, explain tax information clearly, identify savings opportunities, and collaborate with teammates to support office priorities in a client-first environment.