Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block, Inc.; Middlesborough (KY); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to begin a career in tax and client services. You’ll gather information, prepare returns, and answer questions with training and support from day one.

This in-person role at a local H&R Block tax office offers an hourly rate with opportunities to grow knowledge and earnings. You’ll meet with clients, prepare returns, explain tax information clearly, identify savings opportunities, and collaborate with teammates to deliver great service.

Qualifications

• Successful completion of the HR Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills and ability to ask questions to understand needs.
• Proficiency using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Strong communication

Customer service experience

Problem solving

Attention to detail

Education

High school diploma or GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to begin a career in tax and client services. You’ll gather information, prepare returns, and answer questions with training and support from day one.

This in-person role at a local H&R Block tax office offers an hourly rate with opportunities to grow knowledge and earnings. You’ll meet with clients, prepare returns, explain tax information clearly, identify savings opportunities, and collaborate with teammates to deliver great service.