Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block, Inc.; Jennings (MO); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services with training from day one. The role is in-person at a local H&R Block tax office, meeting clients to gather information and prepare tax returns.

You’ll explain tax information clearly, identify savings opportunities, and build strong client relationships while supporting office priorities through teamwork.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service‑oriented environment
• Strong communication skills, including explaining information clearly
• Problem‑solving skills, including organizing information and identifying solutions
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and recommend relevant products
• Apply problem‑solving skills to analyze client information with guidance
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service

Communication

Problem solving

High school diploma

Experience with AI tools

Education

High school diploma / GED / equivalent

Bachelor's degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services with training from day one. The role is in-person at a local H&R Block tax office, meeting clients to gather information and prepare tax returns.

You’ll explain tax information clearly, identify savings opportunities, and build strong client relationships while supporting office priorities through teamwork.