Seasonal Tax Associate - Client-Focused & Trained

H&R Block; Hoopeston (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to begin a career in tax and client services. No prior tax experience required; with training and support from day one, you will work directly with clients to gather information, prepare tax returns, and answer questions.

This in-person role at a local H&R Block tax office emphasizes building valuable skills and strong client relationships, while contributing to office priorities through teamwork and a client-first approach.

Qualifications

• High school diploma or equivalent required.
• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication and problem-solving skills.
• Comfort with digital tools and AI-based assistants.

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support
• Explain tax information clearly and provide recommendations
• Identify tax savings opportunities and recommend relevant products and services
• Address questions or unique situations with guidance and resources
• Build strong client relationships and support office priorities through teamwork

Skills

Customer service

Communication skills

Problem solving

Digital tools familiarity

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Job description

H&R Block is seeking a seasonal Tax Associate to begin a career in tax and client services. No prior tax experience required; with training and support from day one, you will work directly with clients to gather information, prepare tax returns, and answer questions.

This in-person role at a local H&R Block tax office emphasizes building valuable skills and strong client relationships, while contributing to office priorities through teamwork and a client-first approach.