Seasonal Tax Associate: Client-Focused Training

H&R Block, Inc.; Prescott (AR); On-site; USD 19,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required. With training and support from day one, you’ll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships.

This role is in-person at a local H&R Block tax office. You’ll earn a competitive hourly rate, with opportunities to increase earnings as you build tax knowledge and

Qualifications

• Experience in customer service or helping others in a service setting.
• Clear and effective communication with clients.
• Able to solve problems and organize information.
• Familiar with digital tools including AI-based assistants.
• High school diploma or GED required, training provided.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and advise on relevant products and services.
• Address questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities.

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools (Copilot/ChatGPT)

Education

High school diploma/GED

H&R Block Income Tax Course

Tools

Copilot/ChatGPT familiarity

Job description

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required. With training and support from day one, you’ll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships.

This role is in-person at a local H&R Block tax office. You’ll earn a competitive hourly rate, with opportunities to increase earnings as you build tax knowledge and