Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block; Pittsfield (MA); On-site; USD 21,000 - 25,000; Part time

Job summary

H&R Block in Massachusetts seeks a Seasonal Tax Associate to start a career in tax and client services with training from day one. You’ll meet with clients, gather information, and prepare tax returns under guidance, while building strong relationships and learning tax concepts.

In‑person role with flexible seasonal hours and opportunities to grow earnings as you gain knowledge. No prior tax experience required; high school diploma or equivalent, good communication and problem solving are key.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Communication skills

Problem solving

AI tools familiarity

Education

High school diploma or GED

Bachelor's degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Massachusetts seeks a Seasonal Tax Associate to start a career in tax and client services with training from day one. You’ll meet with clients, gather information, and prepare tax returns under guidance, while building strong relationships and learning tax concepts.

In‑person role with flexible seasonal hours and opportunities to grow earnings as you gain knowledge. No prior tax experience required; high school diploma or equivalent, good communication and problem solving are key.