Seasonal Style & Client Experience Specialist

tcbrands; King of Prussia (PA); Sur place; USD 19 000 - 23 000; Temps partiel

Résumé du poste

TravisMathew, a premium apparel brand, is seeking a Client Associate to maintain in-store sales and service experience and promote a strong sales culture to meet KPIs and profitability goals.

The role emphasizes connecting with clients, building repeat business, and maintaining knowledge of apparel each season, including fit and fabric. You will support events and CRM efforts while upholding standards and keeping the store welcoming.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsabilités

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Connaissances

Microsoft Applications

POS systems

Written and verbal communication

Independent decision making

Flexible hours

Outils

POS systems

Microsoft Office Suite

CRM activity

Description du poste

TravisMathew, a premium apparel brand, is seeking a Client Associate to maintain in-store sales and service experience and promote a strong sales culture to meet KPIs and profitability goals.

The role emphasizes connecting with clients, building repeat business, and maintaining knowledge of apparel each season, including fit and fabric. You will support events and CRM efforts while upholding standards and keeping the store welcoming.