Seasonal Style Concierge & Sales Pro

TravisMathew Company; Bellevue (WA); On-site; USD 27,000 - 30,000; Full time

Job summary

TravisMathew is a premium apparel brand seeking a Client Associate to maintain the in-store sales and service experience and promote a high sales culture to meet KPIs and profitability goals.

The role focuses on connecting with clients, building repeat business, and maintaining product knowledge on apparel fit, fabric, and use. Weekend/evening availability is required in a retail environment.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Knowledge of apparel product lines and retail environment.
• Strong written and verbal communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Microsoft Applications

POS systems

Strong communication

Decision making

Customer focus

Education

1 year experience in client services

Tools

POS systems

Job description

TravisMathew is a premium apparel brand seeking a Client Associate to maintain the in-store sales and service experience and promote a high sales culture to meet KPIs and profitability goals.

The role focuses on connecting with clients, building repeat business, and maintaining product knowledge on apparel fit, fabric, and use. Weekend/evening availability is required in a retail environment.