Seasonal Store Support Specialist - Bal Harbour

Brobston Group LLC; Miami (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Brobston Group LLC is seeking a Seasonal Store Support Specialist for the Bal Harbour boutique in Miami to ensure an elevated luxury client experience. You will assist the sales team with client communication, product expertise, transactions, and store operations.

This seasonal role emphasizes clienteling, CRM maintenance, visual merchandising support, and administrative tasks to support business objectives, with a focus on teamwork and delivering exceptional hospitality.

Qualifications

• 2+ years of sales or sales support experience, preferably in luxury retail.
• Excellent customer service and attentiveness to detail.
• Ability to work collaboratively with a sales team.

Responsibilities

• Facilitate the sales process and provide exceptional hospitality to elevate the client experience.
• Support the sales team with product knowledge and day-to-day operational tasks.
• Build and maintain client relationships through emails, hand-written notes, phone calls, and the clienteling app.
• Record and update CRM data to support future sales and tailored client outreach.
• Actively promote new products through personalized client outreach and support visual merchandising and replenishment efforts.
• Provide operational and administrative support to client advisors, including assisting with transactions and inventory access.

Skills

Sales experience

Customer service

Teamwork

Attention to detail

Tools

Microsoft Office

SAP

Job description

Summary

The Seasonal Store Support Specialist will provide in-store sales and operational support at the Bal Harbour boutique, ensuring an elevated luxury client experience. You will assist the sales team with client communication, product expertise, transactions, and day-to-day store operations. This seasonal role focuses on clienteling, CRM maintenance, visual merchandising support, and administrative tasks to support business objectives.

Responsibilities

• Facilitate the sales process and provide exceptional hospitality to elevate the client experience.
• Support the sales team with product knowledge and day-to-day operational tasks.
• Build and maintain client relationships through emails, hand-written notes, phone calls, and the clienteling app.
• Record and update CRM data to support future sales and tailored client outreach.
• Actively promote new products through personalized client outreach and support visual merchandising and replenishment efforts.
• Provide operational and administrative support to client advisors, including assisting with transactions and inventory access.

Requirements

• 2+ years of sales or sales support experience, preferably in a luxury retail environment.
• Proficiency with Microsoft Office, SAP, and other digital tools.
• Excellent attention to detail, customer service skills, and ability to work as part of a team.
• General knowledge of sales, operations, and inventory management.
• Ability to lift and move up to 40 pounds.