Seasonal Store Support Specialist - Beverly Hills

Brobston Group LLC; Beverly Hills (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Brobston Group LLC in Beverly Hills seeks a Seasonal Store Support Specialist to elevate client experiences through sales support, clienteling, and operational assistance. You will coordinate client inquiries and transactions, maintain product knowledge, and support CRM initiatives to drive engagement.

The role includes assisting with merchandising and store operations to keep the sales floor well-presented.

Qualifications

• 2+ years of sales or sales support experience.
• Luxury retail experience preferred.
• Proficiency with SAP and Microsoft Office.
• Ability to lift up to 40 pounds.

Responsibilities

• Provide exceptional hospitality and expert assistance to facilitate the sales process.
• Build and maintain client relationships via emails, handwritten notes, phone calls, and the clienteling app.
• Record and update client information in CRM and support targeted outreach to promote new products.
• Support visual merchandising, merchandise replenishment, and general store operations to ensure a well-maintained sales floor.
• Provide operational and administrative support to client advisors and the sales team.

Skills

Customer service

Teamwork

Attention to detail

Hospitality

Clienteling

Tools

Microsoft Office

SAP

CRM software

Job description

Summary

Seasonal Store Support Specialist based in Beverly Hills providing elevated client experiences through sales support, clienteling, and operational assistance. Coordinate with the store team to manage client inquiries and transactions, maintain product knowledge, and support CRM initiatives to drive sales and customer engagement.

Responsibilities

• Provide exceptional hospitality and expert assistance to facilitate the sales process and elevate the client experience.
• Build and maintain client relationships via emails, handwritten notes, phone calls, and the clienteling app.
• Record and update client information in CRM and support targeted outreach to promote new products.
• Support visual merchandising, merchandise replenishment, and general store operations to ensure a well-maintained sales floor.
• Provide operational and administrative support to client advisors and the sales team.

Requirements

• 2+ years of sales or sales support experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent attention to detail, customer service, and teamwork skills.
• General knowledge of sales, operations, and inventory and ability to lift up to 40 pounds.