Seasonal Store Support Specialist

Brobston Group LLC; Chicago (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

Brobston Group LLC in Chicago is seeking a Seasonal Store Support Specialist to deliver an elevated shopping experience and support the store team. The role coordinates client communication, manages transactions, and assists with CRM initiatives, merchandising, and inventory to drive sales and client engagement.

The position is seasonal and on-site, with responsibilities spanning customer service, product knowledge, and store operations to ensure exceptional hospitality and teamwork.

Qualifications

• 2+ years in sales or sales support, preferably luxury retail.
• Strong customer service and teamwork abilities.
• Ability to lift up to 40 pounds and handle store operations.

Responsibilities

• Support sales team with product knowledge and daily tasks.
• Build client relationships via various channels and clienteling app.
• Maintain CRM data and assist with merchandising and inventory.
• Support with store displays, replenishment, and operations.
• Provide operational and administrative support to client advisors.

Skills

Customer service

Team coordination

Attention to detail

Tools

Microsoft Office

SAP

Job description

Summary

The Seasonal Store Support Specialist delivers an elevated shopping experience by providing operational and client support to the store team. This seasonal, store-based role coordinates client communication, manages transactions, supports CRM initiatives, and assists with merchandising and inventory to drive sales and client engagement.

Responsibilities

• Facilitate the sales process and provide exceptional hospitality and assistance to clients.
• Support the sales team with strong product knowledge and day-to-day assistance.
• Build and maintain client relationships via email, handwritten notes, phone calls, and the clienteling app.
• Record and update CRM data to enhance future sales opportunities and personalized service.
• Promote new products through targeted outreach and client engagement.
• Assist with store displays, visual merchandising, merchandise replenishment, and general store operations.
• Provide operational and administrative support to client advisors.

Requirements

• 2+ years of sales or sales support experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent attention to detail, customer service skills, and ability to work as part of a team.
• General knowledge of sales, operations, and inventory management.
• Ability to lift and move up to 40 pounds.