Seasonal Store Support Specialist

Brobston Group LLC; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Brobston Group LLC is seeking a Seasonal Store Support Specialist to assist the store team in delivering an elevated client experience through sales support, clienteling, and operational assistance.

The role collaborates with client advisors to manage client inquiries, maintain product knowledge, and support store merchandising and inventory processes during a high-demand seasonal period.

Qualifications

• 2+ years of sales or sales support experience, preferably in luxury retail.
• Proficiency with Microsoft Office, SAP and other digital tools.
• Excellent attention to detail, customer service and teamwork skills.
• General knowledge of sales, operations and inventory management.
• Ability to lift and move up to 40 lbs.

Responsibilities

• Facilitate the sales process and provide exceptional hospitality and assistance to clients.
• Support clienteling activities via email, phone, hand-written notes, and the clienteling app to drive sales.
• Record and update CRM data to support future sales opportunities.
• Promote new products through personalized outreach and engagement.
• Assist with maintenance of store displays and merchandise replenishment.
• Provide operational and administrative support to client advisors and the sales team.

Skills

Customer service

Sales support

Attention to detail

Teamwork

Communication

Tools

SAP

Microsoft Office

CRM

Job description

Summary

Seasonal Store Support Specialist to assist the store team in delivering an elevated client experience through sales support, clienteling, and operational assistance. The role coordinates with client advisors to manage client inquiries, maintain product knowledge, and support store merchandising and inventory processes. This position requires strong customer service, attention to detail, and the ability to support daily store operations during a high-demand seasonal period.

Responsibilities

• Facilitate the sales process and provide exceptional hospitality and assistance to clients.
• Support clienteling activities via email, phone, hand-written notes, and the clienteling app to drive sales.
• Record and update CRM data to support future sales opportunities.
• Promote new products through personalized outreach and engagement.
• Assist with maintenance of store displays and merchandise replenishment.
• Provide operational and administrative support to client advisors and the sales team.

Requirements

• 2+ years of sales or sales support experience, preferably in luxury retail.
• Proficiency with Microsoft Office, SAP and other digital tools.
• Excellent attention to detail, customer service and teamwork skills.
• General knowledge of sales, operations and inventory management.
• Ability to lift and move up to 40 lbs.