Seasonal Luxury Store Experience Specialist

Brobston Group LLC

Miami (FL)

On-site

USD 21,000 - 30,000

Part time

8 days ago

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Job summary

Brobston Group LLC is seeking a Seasonal Store Support Specialist for the Bal Harbour boutique in Miami to ensure an elevated luxury client experience. You will assist the sales team with client communication, product expertise, transactions, and store operations.

This seasonal role emphasizes clienteling, CRM maintenance, visual merchandising support, and administrative tasks to support business objectives, with a focus on teamwork and delivering exceptional hospitality.

Qualifications

2+ years of sales or sales support experience, preferably in luxury retail.
Excellent customer service and attentiveness to detail.
Ability to work collaboratively with a sales team.

Responsibilities

Facilitate the sales process and provide exceptional hospitality to elevate the client experience.
Support the sales team with product knowledge and day-to-day operational tasks.
Build and maintain client relationships through emails, hand-written notes, phone calls, and the clienteling app.
Record and update CRM data to support future sales and tailored client outreach.
Actively promote new products through personalized client outreach and support visual merchandising and replenishment efforts.
Provide operational and administrative support to client advisors, including assisting with transactions and inventory access.