Seasonal Store Leader: WOW Customer Experience

Five Below; Wethersfield (CT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Disability accommodations

Job summary

Five Below is seeking a store leadership role with a focus on customer service excellence and daily operations. The role involves supervising crew, training on the BE S.T. customer experience, and acting as Manager on Duty to ensure smooth store operations.

You will help open/close, manage cash and alarms, and support merchandising initiatives. The position is hourly with a starting rate of $17.44, with benefits and accommodations for disabilities available as part of our Equal Opportunity

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and manage competing priorities.
• Creative thinking and problem-solving under pressure.

Responsibilities

• Wows customers through personal contact and service excellence.
• Trains crew on best customer service practices and checkout experience.
• Oversees daily store activities and staff performance to ensure service quality.
• Assist with receiving and organizing stock for fast floor placement.
• Act as Manager on Duty, handling store operations, staff, and urgent issues.
• Open/close procedures including securing cash, doors, alarms, and daily readiness.
• Support onboarding and ongoing training of associates on policies, product knowledge, and procedures.
• Drive sales and manage expenses by merchandising optimization and staff performance.
• Coordinate with store leadership on merchandising and recovery procedures.
• Perform store maintenance including cleaning and stock-room upkeep.

Skills

Management experience

Communication

Multi-tasking

Creative thinking

Composure under pressure

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below is seeking a store leadership role with a focus on customer service excellence and daily operations. The role involves supervising crew, training on the BE S.T. customer experience, and acting as Manager on Duty to ensure smooth store operations.

You will help open/close, manage cash and alarms, and support merchandising initiatives. The position is hourly with a starting rate of $17.44, with benefits and accommodations for disabilities available as part of our Equal Opportunity