Seasonal Store Lead & Customer Experience Champion

Five Below Inc; Chicago (IL); On-site; USD 20,000 - 28,000; Part time

Job summary

Five Below Inc. seeks a Store Manager on Duty to oversee daily store operations, ensure exceptional customer service, and guide staff performance. The role includes training crew on the BEST customer service experience, assisting with opening/closing duties, and supporting onboarding.

Starting pay is $17.55 per hour with opportunities to drive sales, optimize merchandising, and maintain a WOWplace culture in a high-energy retail environment.

Qualifications

• High School Diploma or equivalent.
• College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsibilities

• Oversee daily store operations and staff performance.
• Train crew on the BEST customer service experience for fast, friendly check-out.
• Assist with opening/closing the store and cash handling.
• Support onboarding and ongoing training of associates.
• Drive store sales while managing merchandising and customer service.

Skills

Leadership

Communication

Multi-tasking

Creativity

Composure under pressure

Education

High School Diploma

Job description

Five Below Inc. seeks a Store Manager on Duty to oversee daily store operations, ensure exceptional customer service, and guide staff performance. The role includes training crew on the BEST customer service experience, assisting with opening/closing duties, and supporting onboarding.

Starting pay is $17.55 per hour with opportunities to drive sales, optimize merchandising, and maintain a WOWplace culture in a high-energy retail environment.